L1 Support Engineer 📍 Location: Baner, Pune 🏢Company: Ligionest Technologies Pvt. Ltd. 💰Salary: Not Disclosed 🧑‍💻Experience: 1–2 Years Job Summary We are looking for an L1 Support Engineer to provide first-level technical support for desktops, laptops, Microsoft 365, Apple devices, and basic networking issues. The candidate should have good troubleshooting skills and be able to resolve user issues efficiently. Key Responsibilities Provide first-level support for hardware, software, and network-related issues. Install, configure, and troubleshoot desktops, laptops, printers, and peripherals. Support Windows OS, Microsoft Office, and Microsoft 365 applications. Configure and troubleshoot Outlook, Teams, OneDrive, and email-related issues. Provide basic support for Apple macOS devices (MacBook, iMac). Create, update, and manage support tickets. Escalate unresolved issues to the L2 team. Maintain service reports and documentation. Required Skills Knowledge of Windows 10/11 and Microsoft Office. Basic understanding of Microsoft 365 Administration and Support. Basic knowledge of Apple macOS troubleshooting. Knowledge of networking concepts (TCP/IP, DNS, DHCP). Good communication and customer-handling skills. Strong troubleshooting and problem-solving abilities.

Job Title: Business Development Executive Location: Baner Road, Pune. Department: Sales Company: Ligionest Technologies Pvt. Ltd. Salary: About the Company: Ligionest Technologies Pvt. Ltd. is a rapidly growing IT solutions and hardware provider delivering end-to- end infrastructure products and services to businesses of all sizes. We specialize in high-quality computing systems, networking equipment, and enterprise IT hardware, backed by professional support. Job Summary: We are seeking an ambitious and result-oriented Sales Executive with a passion for IT hardware sales and direct client interaction. This role involves achieving monthly and quarterly sales targets through lead generation, field visits, and customer engagement. The ideal candidate should have strong product knowledge and the ability to independently manage client accounts in a competitive environment. Key Responsibilities: Generate new leads and actively pursue sales opportunities in Pune and surrounding areas Promote and sell IT hardware products including desktops, laptops, printers, servers, storage devices, and networking solutions Arrange demos, and consultations close deals within the sales cycle Consistently meet or exceed monthly sales target. Maintain detailed records of client interactions, quotations, sales progress, and follow-ups Develop and nurture long-term relationships with clients for repeat business and upselling. Coordinate with the technical team for product delivery, installation, and post-sale support Monitor market trends and competitor activities to position our solutions effectively Submit weekly and monthly sales reports to the Sales Head Sales Target & Incentive Structure: Monthly Sales Target Incentives: Attractive performance-based incentives as per company policy Quarterly Reviews: Cumulative achievement will be reviewed quarterly for bonuses or recovery adjustments (if applicable) Required Skills & Qualifications: Graduate in any stream. 0–3 years of field sales experience in IT hardware or related industry In-depth understanding of IT hardware (laptops, desktops, routers, switches, etc.) Strong negotiation, presentation, and closing skills Proficiency in spoken Marathi, Hindi, and English Self-driven with a results-first attitude and strong time management skills Own two-wheeler and valid license mandatory Basic knowledge of CRM tools, email, and Excel. Compensation & Benefits: Salary: ₹ [Fixed Amount] per month (In-hand) Incentive: Target-based incentive structure (monthly + quarterly) Benefits: PF, ESIC. Career Growth: Fast-track growth opportunities for consistent performers Working Days & Timings: Monday to Saturday – 09:30 AM to 6:30 PM (Field timings flexible as per client visits)